Museum Visitor Experience Apprentice

Posted on | Expires on Jan 18, 2019

Employer Name

Wellcome Trust

Contract Type



Non Construction


Wellcome Collection, 183 Euston Road, London


£19,201 (paid monthly)




Customer Service Practitioner Apprenticeship


35 hours Monday to Friday


The Wellcome Trust is looking for a motivated and enthusiastic apprentice to join their Wellcome Collection team as a Museum Visitor Experience Apprentice. As part of this role you will gain experience delivering a high-level visitor experience in a high profile independent museum. You will gain an understanding of museum operations including fire evacuation, managing visitor flow, responding to incidents and complaints, supporting the delivery of events and exhibitions, ticket sales and responding to written enquiries and comments. As part of this role you will complete the Customer Service practitioner apprenticeship.

Eligibility Criteria

Education & Qualifications •GCSE (or equivalent) standard of English and Maths. A criminal records check processed through the Disclosure and Barring Service (DBS) will be conducted as part of the recruitment process, due to the nature of the role

Other Information

The Wellcome Collection is a free museum and library that aims to challenge how we all think and feel about health. Through exhibitions, collections, live programming, digital, broadcast and publishing, they create opportunities for people to think deeply about the connections between science, medicine, life and art. They are part of the Wellcome Trust, which was established under Sir Henry Wellcome's will in 1936. Wellcome is a global charitable foundation, which aims to improve health for everyone by helping great ideas to thrive. Politically and financially independent, Wellcome supports scientists and researchers to take on big problems, fuel imaginations and spark debate

How To Apply

There are two stages to applying for this role. Firstly, to express your interest please upload your CV and covering letter before the deadline. Please note that if candidates are eligible we will send you a link to apply for the role directly with the employer.